Damages and Returns
PLEASE OPEN, INSPECT, AND COUNT ALL CARTONS UPON DELIVERY
IF DAMAGE HAS OCCURRED.
Merchandise to be returned for credit must first be approved in writing by our customer service department. Please call to obtain a return authorization number first, before returning any merchandise. This way we will be able to properly service and credit your return. Some items may be subject to a 15% restocking charge. All returns must be in resalable as new condition with all freight charges being prepaid. No merchandise over 30 days old will be accepted for return. All returns must be in original packaging and cartons.
Please not that Animal food/ Bird Food is not accepted to be returned in any way.